There has been a lot of trouble recently with the Failed to Acquire Parental Control Information error in Elden Ring, but just with PlayStation users. They are not the only people this issue may affect, however. Therefore, we will discuss the current reason of this issue as well as what you may do about it in this tutorial. Now let's get started.

Explaination: Elden Ring Was Not Able to Obtain Parental Control Information ErrorYou are among the many individuals who have been impacted by the current PSN server outage if you are seeing the Failed to Acquire Parental Control Information problem in Elden Ring. We elaborate in our Is PlayStation Down? article. The outage is rather broad, and Sony has not released an official statement on the matter. Check PSN Status guidance. I'm thinking that a lot of effort is being put into fixing it. To stay informed, you should often visit the PlayStation Network Service Status page. You may also follow the Ask PlayStation Twitter account, which serves as a kind of help page. It's the end of your options.That being the case, Elden Ring on the PlayStation is displaying the Failed to Acquire Parental Control Information message. However, if you manage to run across it on a PC, there is a workaround available. To access Network & Internet, press the Windows key and choose Settings. Right-click your network and choose Change Adapter Options from there. Select Internet Protocol Version 4 (TCP/IPv4) under Properties. Locate the "area" for DNS. Put 1.0.0.1 in the Alternate DNS Server box and write 1.1.1.1 in the Preferred DNS Server field. To implement the changes, click OK. After doing all of that, just restart the game, and everything ought to return to normal. Many thanks to Sidewinder0 on Reddit for this correction. I would just add to make sure you know what you're doing if you're not too experienced with tampering with DNS settings.